PROPERTY FAQ

  • Do you offer disable friendly rooms?

       Yes, we have.

  • Is parking available at the hotel?

       We have a free onsite parking (Reservation not required). Our Valet will assist you.

  • What are the reception opening hours?

       The reception is open 24 hours and our colleagues will be at your service day and night.

  • Can I bring my pet?

       As per policy, pets are not allowed.

  • Is wi-fi available at the hotel or in the room?

       Complimentary Wi-Fi is available in the lobby and restaurant. For more details please contact our team.

  • room category

       We have four categories ( Classic, Premiere, Privilege, Suite )

  • Do you offer Non-smoking rooms?

       Yes, we offer. 

  • Do you offer smoking rooms?

       We have few smoking rooms, kindly ensure the same before booking.

  • Can I have breakfast or dinner even if I am not staying in your hotel?

       The restaurant is available for non-in-house guest too. Please make a prior booking to avoid any hassle.

  • Are special requests manageable?

       We manage special requests please contact our team for any assistance.

  • What should I do, if I lost or forgot something in my room?

       Our rooms are cleaned daily. So that your item probably has been found by our housekeeping team                       &  kept with Lost and found department. Please contact the hotel directly.

  • How do I contact hotel directly? (please mention number and email id)

       Our hotline numbers are +91 9658239118(booking) / 06846-243217(help desk) or through mail                                 help@bivabs.com

  • Does your hotel or resort have a swimming pool

       No

  • Can we consume alcohol in the hotel or resort?

       There is no in-house bar available in the hotel.

  • Do you have laundry service in your hotel or resort?

       Chargeable laundry service is available.

  • I’m having a trouble making an online web reservation, is there a number I can call for help?

       You can call on +91 9658239118

  • Where can I find maps and driving directions to my hotel?

       Please find map link here https://goo.gl/maps/w2JXzk9pt1R2

  • Do you have air conditioned rooms?

       All rooms are air-conditioned in our property.

  • What is the hotel address?

       Hotel Bivab

       Acharya Colony, Baliguda, Odisha

  • Do you accept cash/notes?

       Yes, We accept only Indian rupees.

  • What are the amenities you offer?

       Multi-cuisine restaurant (coming soon), wifi, 24hours front desk, travel desk, in-room dining,

       laundry services.

  • When is breakfast served at the hotel?

       Between 8:00 AM to 10:00 AM

  • What are the bed types in the rooms?

       We offer queen size beds, 1+1 twin beds, double-decker beds depending upon the room, demand

       and availability. Please contact our team for more assistance.

  • Are the bed linens provided?

       yes.

  • Do the rooms have windows?

       yes.

  • Is there a wardrobe in the room?

       yes.

  • Do you have children's play area?

       Children can play in the lobby area.

  • Are outside guests allowed in the room?

       Outside guests are allowed in the rooms.

  • Do you offer family rooms?

       We do provide family rooms.

BOOKING FAQ

Check-In Time

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Standard Check-In Time is 10:00 AM

 

Check-Out Time

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Standard Check-Out Time is 09:00 AM

 

Early Check-In Policy

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Early check-in between 08 am to 10 am is possible (free of charge) but can be confirmed, subject to availability,

only upon arrival at the hotel and not in advance.

 

Late Check-Out Policy

--------------------------

 

Late check-out between 09 am and 11 am is possible (free of charge) but can be confirmed, subject to availability,

only at the time of check-out and not in advance. For check-out after 11 am, an extra night's tariff shall be applicable.

 

Child Reservation Policy

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A maximum of 1 child upto an age of 8 years and an extra infant upto an age of 2 years is allowed free of charge, subject to room occupancy capacity.

Breakfast will be included in stay but no extra bed or mattress will be provided. Extra person charges are applicable for anyone above 8 years of age.

Extra person charges are also applicable for extra kids during check-in.

 

Identification Card

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All adults must carry one of these photo ID cards at the time of check-in: Driving License, Voters Card, Passport, Ration Card or Aadhar Card. PAN Cards are not accepted.

 

Cancellation Policy

--------------------------

 

If any cancellations on your booking to be informed before 48 hrs of your arrival. There will be no refund on advance payment after 48 hrs.

Cancellation charges will be 15% on your room Rent.

 

 

Other Policies

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Our hotels reserve the right of admission to ensure safety and comfort of guests. This may include cases such as local residents, unmarried and unrelated couples among others.

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Find us

Hotel Bivab, Acharya Colony, Balliguda, Odisha

Call us to book

06846-243217 /+91 93373459517

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©2018 - Hotel Bivab, Balliguda